Last Updated: 2025-10-06

Introduction


Welcome to Atelier Arch ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website atelier-arch.ca and use our services.
Please read this privacy policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.


Information We Collect

Personal Information:

We may collect personal information that you voluntarily provide to us when you:

Register for an account:

Subscribe to our newsletter
Fill out a contact form
Make a purchase
Participate in surveys or promotions

This information may include:
Name
Email address
Phone number
Mailing address
Payment information
Username and password

Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages
Device identifiers
Cookies and similar tracking technologies

Third-Party Login Information
If you choose to log in using Facebook Login or other third-party services, we may receive:

Your name
Email address
Profile picture
User ID
Other information you've made publicly available

How We Use Your Information
We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, offers, and events
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Personalize your experience on our website
Improve our website and develop new features
Comply with legal obligations

Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

Consent: You have given us permission to process your data
Contract: Processing is necessary to fulfill our contract with you
Legal Obligation: Processing is required by law
Legitimate Interests: Processing is in our legitimate business interests and doesn't override your rights

How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party vendors who perform services on our behalf, such as:

Payment processors
Email service providers
Hosting providers
Analytics providers
Customer support tools

Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
With Your Consent
We may share your information for any other purpose with your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
Types of cookies we use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Restriction: Request that we restrict processing of your information
Objection: Object to our processing of your personal information
Portability: Request transfer of your information to another service
Withdraw Consent: Withdraw consent where we rely on consent to process your data

How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@atelier-arch.ca. We will respond to your request within 30 days.
Do Not Track Signals
Some browsers have a "Do Not Track" feature. Currently, we do not respond to "Do Not Track" signals.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy
Our services are not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights

We do not sell personal information to third parties.

Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice (such as an email notification).

Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@atelier-arch.ca
Address: 4-2000 av Industrielle - Marieville, QC, J3M 1J5


For data protection inquiries in the EU, you may also contact our Data Protection Officer at privacy@atelier-arch.ca.

This privacy policy is effective as of 2025-10-06 and was last updated on 2025-10-06.